Analysis and transformation of your organisational culture
We identify the obvious and hidden values of your organisation. Based on this we support you in changing your culture towards a “Happy Organisation®“ for gaining competitive advantages.
Implementing Happiness as a factor to drive success in your organisation requires profound analysis and planning.
What are the goals of your organisation? What characterises the current organisational culture? What are the requirements of customers as well as requirements of other stakeholders? What are the main “happiness leaks“ in your organisation that inhibit the fast achievement of your vision? As “interim Chief Happiness Officers“ in your company these are a part of the questions we ask in order to help you achieving a new level with your organisation.
The Happiness Management Institut supports organisations with the highest level of expertise from happiness economics and project management. Our experienced consultants form a task force to develop solutions for your organisation.
Process Optimisation
With a deep understanding of process management, scrum and lean techniques we identify Happiness Leaks and Happiness Touchpoints in your processes to improve employee happiness and significantly enhance the customer experience.
Cultural Due Diligence
During mergers and acquisition (M&As) the organisational culture proved to be the main success factor within the post-merger integration. We conduct a due diligence of your company culture on a deep psychological and neuroscientific level.
Enhancing Employee Satisfaction
Together we develop programmes to unlock the full potential of your employees. The pay-offs are more motivation, enthusiasm, responsibility, efficiency, a better employer branding, as well as decreased sick-days and fluctuations.
Maximising Customer Happiness
Increase the satisfaction and retention of your most profitable customers by understanding how to cluster your client base based on neuroscientific differentiators and control “happiness leaks“ and “happiness touchpoints“ in your customer journey.
Change Management
We support you in transformational projects as to ensure a fast acceptance and adaptation of new processes and applications.
Please contact us to discuss how happiness can increase the level of success in your organisation at office@happiness-management-institut.com