Implementing Happiness as a factor to drive success in your organisation requires profound analysis and planning.

What are the goals of your organisation? What characterises the current organisational culture? What are the requirements of customers as well as requirements of other stakeholders? What are the main “happiness leaks“ in your organisation that inhibit the fast achievement of your vision? As “interim Chief Happiness Officers“ in your company these are a part of the questions we ask in order to help you achieving a new level with your organisation.

The Happiness Management Institut, directed by Dr. Anne-Katrin Straesser, supports organisations with the highest level of expertise from happiness economics and project management. Our experienced consultants form a task force to develop solutions for your organisation.

Analysis and transformation of your organisational culture

We identify the obvious and hidden values of your organisation. Based on this we support you in changing your culture towards a “happy organisation“ for gaining competitive advantages.

Prozessoptimierung

Gesteigerte Leistungsfähigkeit und Resilienz Ihrer Organisation lässt sich durch die gezielte Verbesserung der Strukturen und Abläufe umsetzen.

Optimising processes

Higher levels of productivity and resilience of your organisations are reached also on a process level. We support in developing efficient and happy processes and structures.

Enhancing employee satisfaction

Together we develop programmes to unlock the full potential of your employees. The pay-offs are more motivation, enthusiasm, responsibility, efficiency as well as decreased sick-days and fluctuations.

Maximising Customer Happiness

Increase the satisfaction and retention of your most profitable customers by understanding how to control “happiness leaks“ and “happiness touchpoints“ in your customer processes.

 

We support you in transformational projects and by using our methods we ensure a fast acceptance of new processes and applications.

Please contact us to discuss how happiness can increase the level of success in your organisation. We are looking forward to also transform the performance of your organisation.